Constellations, Launch, New Space and more…

Hawaiian Airlines to Offer Free, High-Speed Starlink Internet Connectivity on Transpacific Fleet

By Doug Messier
Parabolic Arc
April 27, 2022
Filed under , , , , , , ,
Credit: Hawaii Airlines

HONOLULU (Hawaiian Airlines PR) – Hawaiian Airlines today became the first major airline to announce an agreement with Starlink to provide complimentary high-speed, low-latency broadband internet access to every guest onboard flights between the islands and the continental U.S, Asia and Oceania. Hawai‘i’s largest and longest-serving carrier will equip its Airbus A330 and A321neo aircraft, as well as an incoming fleet of Boeing 787-9s, with Starlink’s industry leading satellite internet connectivity service.

“When we launch with Starlink we will have the best connectivity experience available in the air,” said Hawaiian Airlines President and CEO Peter Ingram. “We waited until technology caught up with our high standards for guest experience, but it will be worth the wait. Our guests can look forward to fast, seamless and free Wi-Fi to complement our award-winning onboard Hawaiian hospitality.”

“Hawaiian Airlines is ensuring its passengers will experience high-speed internet the way we expect it in the 21st century, making hassles like downloading movies before takeoff a relic of the past,” said SpaceX Vice President of Starlink Commercial Sales Jonathan Hofeller. “With Starlink, the inflight experience is greatly simplified so that once passengers step onboard the plane the internet works seamlessly throughout their flight. Soon, passengers will enjoy all the benefits of having the world’s best inflight internet connectivity from the comfort of their seats.”

In Starlink‘s low-Earth orbit constellation of advanced satellites, the latest of which utilize a revolutionary laser mesh network, Hawaiian found an ideal solution to ensure reliable, high-speed, low-latency connectivity on transpacific flights. Guests will be able to stream content, play games live with friends on the ground, work and collaborate in real-time, plan their Hawai‘i vacation, or share their special island moments on social media. Connecting to the internet will be seamless when guests walk on board, without registration pages or payment portals.

Hawaiian and Starlink are in the initial stages of implementation and expect to begin installing the product on select aircraft next year. Hawaiian is not currently planning to deploy the service on its Boeing 717 aircraft that operate short flights between the Hawaiian Islands.

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi’s biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

3 responses to “Hawaiian Airlines to Offer Free, High-Speed Starlink Internet Connectivity on Transpacific Fleet”

  1. Robert G. Oler says:

    curious to see how/the reliability of this

    • ThomasLMatula says:

      Should be good without the Russians trying to jam it.?

      This is a very good example of how Starlink is using marginal revenue to increase total revenue relative to total costs as their would be few other users in vast areas covered by the Earth’s ocean yet the additional cost to service those areas from a LEO Constellation is near zero. I expect SpaceX will make a strong push to serve other maritime markets like shipping, fishing boats, oil drillers and open ocean sailors.

      • Robert G. Oler says:

        they will not have our antenna issues….ie small twin engine airplane with props…ironically the Skymasters have a better antenna platform with the high wing then the twincomanches.

        but right now (and Starlink is working on this) we have issues crossing from one data zone to the other. even though we pay for it (or the oil company does 🙂 there is some issue in the system designed to prevent people from using it in their RV or whatever that when the airplane ploughs through a data zone there is a significant rreacquire time. usually for us that means the airplane makes an orbit because we send real time video on four lines (including the line that has the Keystone oil in it) the boat does not have that problem which indicates some velocity issue. that is what I meant by reliability

        Also our data rates are a tad lower than we had been promised (they are working on that). we average about 100-150mps and were told to expect 300 plus. of course a dreamliner does not fly a jerk and bank flight like we do on pipeline

Leave a Reply